Smart Shopping
Cloud native framework empowering a wide range of solutions for consumer engagement and digital commerce.
eVoucher Distribution
End to end management of digital products distribution at physical stores & digital channels.
Financial Services
Consumer engagement and digital payments enablement for the Financial Services industry.
Retailer Payments & Tax Compliance
Card and modern payments integration with point-of-sale systems and eInvoice reporting.
Consulting Practice
WiseDart: Our Consulting & Advisory practice.

145 Years of Innovation: The Evolution of POS Systems

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This year marks a significant milestone in the world of commerce, the 145th anniversary of the invention of the first POS (Point of Sale) system. Going back to 1879,  James Ritty, a saloon-owner from Ohio, invented the cash register, revolutionising transaction recording.

Initially, the cash register served as a simple means to record transactions accurately, minimising errors in bookkeeping. James Ritty’s invention laid the groundwork for modern-day POS systems. By 1884, the National Cash Register Corporation (NCR) had acquired Ritty’s invention, further advancing its capabilities.

Fast forward to the 20th century, and we witness remarkable progress. NCR enhanced the cash register with features like a cash drawer and receipt printing, transitioning from mechanical to digital interfaces. IBM’s introduction of the first computer-based POS system in 1973 marked a pivotal moment for the service industry, streamlining order processing and improving customer service in restaurants.

The evolution continued as Gene Mosher pioneered the graphic touchscreen interface in 1986, and Microsoft followed suit with the release of the first commercial POS software for restaurants in 1990. These innovations not only expedited service but also facilitated seamless customer interactions.

With the advent of the internet, POS systems underwent another transformation, enabling businesses to process credit cards efficiently. Today, POS systems exist in various forms, serving as indispensable tools for businesses across industries.

As we celebrate 145 years of POS innovation, we recognise the pivotal role of pioneers and visionaries in shaping the landscape of transactions. At PHILOSHOPIC, we’re proud to leverage on this legacy with the POS being one of the many touch points of integration for the consumers. Through our innovative SMASH framework, we transform the POS into a hub of consumer experiences. SMASH extends beyond merely identifying customers when they arrive at the POS solely to reward them with points.Through the diverse solutions and modules offered by SMASH, we’ve redefined the POS as a dynamic centre for personalised promotions, exclusive offers, and tailored experiences for each individual customer.

Modules such as SMASHREWARDS and SMASHPROMOTE are designed to constantly learn from consumer purchases and preferences recorded through POS transactions. By leveraging real-time data, these modules personalise offers, experiences, and available services for customers, ensuring a dynamic and customised approach to engagement.

Additionally, our SMASHCONNECT solution enables the integration of multiple external organisations and services, consolidating them into a single POS interface. This integration not only reduces technical complexity but also unlocks endless possibilities for expanding the range of services offered. Whether it’s integrating payment options, coalition programs, voucher/coupon validation, or providing structured data feeds to decision systems, SMASHCONNECT ensures effortless connectivity and opens doors to enhanced customer experiences.

Retailers, If you are ready to revolutionise your POS and streamline your business operations effortlessly, contact us. Join our passion to enhance the value of the legacy POS and turn it to a point of Simple & Exciting personalised experiences!

hubworks.com. (2020). The History of the POS System in Better Business Management. [online] Available at: https://hubworks.com/blog/the-history-of-the-pos-system-in-better-business-management.html (Accessed: 15 April 2024)

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CSR – Supporting Education: Enhancing Safety and Sport Experiences for Students at School

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As part of our Corporate Social Responsibility policy, we have donated a number of paddings for goal-posts and goal nets to the Parents’ Association of the 5th Primary School of Aglantzia. Our contribution is geared towards not only enhancing the sporting experiences of the students but also significantly reducing the risk of injuries during recreational activities and physical education classes.

The equipment have been purchased in agreement with the school management from the approved in-spec supplier of the Ministry of Education “Askisis” and have been installed during the past weekend.

We are collectively striving to effect positive change within our community, ultimately creating a safer and more enjoyable environment for our youth. Let us continue to work in unison towards the realisation of a brighter future for our children.

The Rise of the 4-Day Week: Enhancing Work-Life Balance for Increased Productivity

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In recent years, the concept of a 4-day week has gained traction among forward-thinking companies and progressive societies. This trend has emerged as a response to the growing need for work-life balance and the recognition that employee well-being directly impacts productivity. Many companies that have adopted a 4-day week have in fact witnessed productivity levels rise by up to 20-40% (Gitnux, 2023). Drawing upon similar findings, it is evident that the implementation of a shorter week can yield significant benefits for both employees and the overall success of a company.

As part of our commitment to fostering a healthy work-life balance, we have piloted 4-day week last year. Prior to implementing a 4-day week last year, we had already introduced half-days on Fridays and a self-determined monthly afternoon off to our dedicated team. These initial changes were met with positive feedback, as employees appreciated the opportunity to enjoy more leisure time and rejuvenate themselves.

The primary goal of last year’s 4-day week was twofold: to enhance productivity during working hours and provide sufficient time for our team members to recuperate with the breathtaking summer in Cyprus or embark on short vacations abroad. The results surpassed our expectations. Despite working one day less each week, our ability to deliver exceptional service remained unaffected.

Keen on analyzing the lessons learned from this trial period of the 4-day week in 2023, we organized an internal workshop to gather feedback and insights by our valued employees. This introspection helped identify areas for improvement in the domains of a work-life balance and an opportunity to explore ideas to further bolster productivity. Due to the overwhelmingly positive response, we have decided to expand this initiative even further this year. Building upon the success of the previous trial, we are extending the 4-day week from one month to two months.

During the period of July and August, we will therefore not be operating on Fridays, affording our employees an extended weekend and more time to recharge their batteries. However, to ensure that our clients’ needs are met promptly, even in emergency situations, we have devised a system of standby staff on a rotational basis for the usual working hours on Fridays. This proactive approach guarantees that any urgent customer support request will be addressed.

With confidence, we anticipate a win-win-win situation for all stakeholders involved once again. PHILOSHOPERS will get to enjoy more leisure time and engage in activities that nurture their well-being. The company stands to gain from heightened productivity levels, and a motivated workforce. Finally, our esteemed customers will benefit from having dedicated partners who are laser-focused on their success, delivering exceptional service with renewed energy and enthusiasm.

Reference: 4-Day Work Week Statistics 2023: Trends and The Future Perspectives • GITNUX